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Tutorials

Routing and Dispatching

When background checks results are back you will receive a notification via email that the searches are back and ready to be "Routed".
From the top navigation bar mouse over "Search" and click on "searches" on the drop down menu.
Then Click on the "Route Searches" link.

This will import the results into your system, and give you a conformation screen of how may searches were completed and how many are pending.

Next From the top navigation bar, mouse over "Admin">"Dispatch" then click on "Dispatch Wizard"
On the "Dispatch Wizard" screen select "Client, Results info" from the " Select dispatch Theme:" drop down menu.

Click the "Show 'no records'" box and click" find"
This will bring up all completed background checks that are ready to be sent back.
Click the "Dispatch" icon at the bottom left of the screen to begin sending reports to your customers.